Who we are

Our website address is: https://bluebirdtaxis.co.uk. Further detials can be seen on pages “about us” and “contact”.

Definitions

“we”,”us,”our” refers to https://bluebirdtaxis.co.uk and the management , owners running this business and “you”, “your”, “yours” ,”visitor”, “user” means you the visitor , customer who visitis our website above.

What personal data we collect and why we collect it

when you (visitor) visit our site, we collect your information like name, email etc using cookies or through contact forms and during the booking process. The information we collect include your name, email address, phone number, and addresses just to process your booking. We don’t aks for date of births or banking information. Our payment process is done through third parties and like Stripe and  Paypal and we are not involved in this process. Other information that we may collect will be regarding your experience on our website for example, what pages you visit, what browser was used, what equipment was used and other gender specific information are collected. These information are not used in any way other than analying our business and giving you the best possible experience. The information we gather are not sensitive or specific but anonnymous and general in nature .
All personal information that we collect will be used only for processing your order and will not be sold or handed over to any third party unless law requires us to do so.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you send us a messege through our contact forms, we store the messege and your name, email or phone number in our database for indefinte time. We only do this for our own records and to serve you in the best possible way. We won’t pass your details to any third party for marketing reasons or whatsoever.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may use google anlytics or other services that track user’s activity while using our site. The activity may be for example, the date and time you visited our site, the pages you visited, the time you used, the browser or the type of device used. In some cases google analytics also track gender, demographics, age, IP addresses, or social groups. Please refer to google analytics on google website for more information.

Who we share your data with

We won’t share your data with anyone except those companies, individuals that we need lawfully to complete your order and serve you in the best possible way. We will not sell or share your data to any organisation for any other purpose like marketing etc.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information will be saved on our secure servers for the purpose of completing your order. If you choose to save your details, they will exist in our database untill you delete your profile or request us to do so.

Additional information

How we protect your data

We use SSL which means your data is safely transfered to our servers and will be saved there securely for the duration you want us to keep.

What data breach procedures we have in place

We take great care in safeguarding your data and have measures in place to minimize any risk of breach. For example, we use secured servers and only authorised indviduals can record or access your data.We practice industry recommeded practices to safeguard your personal data at all time.

What third parties we receive data from

We use payment processing companies like Stripe and Paypal. These companies don’t share your financial information with us but they will only share necessary information for example, address,email, phone etc to complete the order process.